When receiving medical treatment at a healthcare facility outside of Kanagawa Prefecture, please apply for reimbursement after personally paying the medical expenses to the healthcare facility. The application should be submitted from the month following the month of the medical examination onwards.

1 Required items

a) Medical care card for children

b) Passbooks of financial institutions or proof of account number(The applicant's name as it appears on the medical care card. Otherwise, g) a Power of Attorney is required)

c) Receipt from medical institution (showing name of recipient, date of treatment, name of medical institution, and co-payment for insured medical expenses)

d) Notice of decision to pay high-cost medical care and additional family medical care benefits, etc. (only for those who apply)

e) Your child's health insurance card

f) For refunds for medical orthotics, etc., documents that can confirm the date of medical treatment (e.g., a copy of the medical certificate)

g) Power of Attorney (Only if you wish to make the transfer to an account other than the one in the applicant's name as shown on the medical care card. You can download the application form from the following link "Application for refund (reimbursement) in case the medical care card could not be used outside of the prefecture, etc.".)

2 Application Period

Five years from the following month of the medical examination (e.g., for the examination conducted on April 1, 2019, the application must be submitted by April 30, 2024).

Please note that in order to make calculations after confirming whether or not the medical expenses for the month in question are covered by other systems such as high-cost medical care, etc., we ask that applications be submitted in the month following the month of the medical examination.

If five years have passed since the medical examination, the prescription will expire and the subsidy will not be available.

3 Contact for application　

The Elderly, Long-Term Care and Medical Expense Subsidy Section of the Insurance and Pension Division of each ward office or the Insurance and Pension Section of each Citizens' Center.

Applications by mail are also accepted. Please refer to the link below for details as the documents required by mail are different.

4 Reception Hours

Monday - Friday 8:30 a.m. - 5:00 p.m.

Please contact the office of your ward or district.

The Elderly, Long-Term Care and Medical Expense Subsidy Office, Insurance and Pension Section, Citizen Service Department, Kawasaki Ward Office

Tel: 044-201-3277

Insurance and Pension Section, Daishi Branch Office Citizens' Center

Tel: 044-271-0159

Insurance and Pension Section, Tajima Branch Office Citizens' Center

Tel: 044-322-1987

The Elderly, Long-Term Care and Medical Expense Subsidy Office, Insurance and Pension Section, Citizen Service Department, Saiwai Ward Office

Tel: 044-556-6721

The Elderly, Long-Term Care and Medical Expense Subsidy Office, Insurance and Pension Section, Citizen Services Department, Nakahara Ward Office

Tel: 044-744-3204

The Elderly, Long-Term Care and Medical Expense Subsidy Office, Insurance and Pension Section, Citizen Services Department, Takatsu Ward Office

Tel: 044-861-3175

The Elderly, Long-Term Care and Medical Expense Subsidy Office, Insurance and Pension Section, Citizen Services Department, Miyamae Ward Office

Tel: 044-856-3275

The Elderly, Long-Term Care and Medical Expense Subsidy Section, Insurance and Pension Section, Citizen Service Department, Tama Ward Office

Tel: 044-935-3328

The Elderly, Long-Term Care and Medical Expense Subsidy Office, Insurance and Pension Section, Ward Citizen Service Department, Aso Ward Office

Tel: 044-965-5188

Children and Family Support Division, Children's Future Affairs Bureau, Medical Expense Subsidy Office　

Tel: 044-200-2695